Cyber Cloud Technologies LLC

  • Telephony Field Support Specialist

    Job Locations US-MD-Annapolis Junction
    Posted Date 3 months ago(8/27/2018 11:43 AM)
    # of Openings
    Information Technology
  • Responsibilities

    Responsibilities Include:

    1. Installing, operating, maintaining, repairing and modifying end user devices such as personal computers, thin-clients, network interface cards, phones, monitors, printers, telephones, printers, pagers, and radios.
    2. Performing a variety of maintenance and technical support on devices, integrated systems and subsystems, and install/configure software at customer and/or field locations. 
    3. Troubleshooting and solving technical issues related to end user equipment hardware and software
    4. Ensuring customer satisfaction is achieved.


    Required Clearance:  Candidate must have a TS/SCI polygraph clearance

    Required Skills, Experience, and Education: Minimum education and experience level: High School/GED with seven (7) years of experience. Equivalent education and experience: Associate’s degree and five (5) years of experience. Experience with Comdial key systems, Nortel Meridian PBX systems,  and Lucent ISDN telephones

    Desired: CompTIA A+, Vendor certifications desired, e.g., Cisco, Polycom


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